**⚠️ Heads up:** **Set your signature first.** Your signature is stamped next to your approval on the record, so COMS won’t let you *approve* until you’ve added one. Go to **Settings → Signature** and draw, type, or upload it once. (You can still *reject* without one.)
 *Settings → Signature — add yours once, before approving.* ## Your queue When a request needs you, COMS emails you (subject *“COMS Approval Notification”*) with a **Review & Decide** button, and it appears under **Approvals → Awaiting Me** (with a badge on the sidebar). If you sit on it, a reminder email follows.  *The ‘Awaiting Me’ queue.* ## Reviewing and deciding Open the request. You’ll see an **Action Required** banner, the requester and description, the attached **files** (click to download), the **linked record** in full, and the **Approval Chain** so far. At the bottom, the **Your Decision** box: - Add a comment (**required if you Reject**, optional if you Approve). - Click **Approve** or **Reject**. There’s no extra confirmation step, so make sure your comment is right first.  *The decision panel — comment, then Approve or Reject.***ℹ️ Good to know:** If you haven’t set a signature, you’ll see a **“Signature required”** notice and the Approve button is disabled until you add one in Settings → Signature (Reject still works).
 *Approve is blocked until your signature is on file.* ## How multiple approvers work - **Everyone must approve** for the request to complete. - **Any single rejection ends it** — later approvers are no longer asked, and the requester is emailed the reason. - Approvals are requested **one level at a time** (lowest first); people on the same level are asked together. So you’ll typically only be asked once it’s your turn.**💡 Pro Tip:** You’re only ever asked to approve your own level. If you don’t see a request you expected, it may still be waiting on an earlier level.