Interview Report

Section

Shows

Use it to

Detail Reports Based on Questions

Results question by question.

Find which specific questions produced concerning answers.

Summary Reports Based on Traits

Results rolled up to ISF Traits.

See the broad picture across the framework.

Summary Reports Based on Attributes

Results rolled up to ISF Attributes.

Locate the specific attributes driving a trait's score.

PRO TIP  Read them in the order Traits → Attributes → Questions. Start broad to find where the problem is, narrow to find which attribute, then drill into the questions for the evidence.

HEADS UP  Set points are not saved with the activity, so two people running the report with different values see differently flagged results. Agree them across the team.

PRO TIP  Use the same high and low values here as on the Survey Report. Comparing a survey flagged at one threshold with interviews flagged at another produces apparent differences that are entirely artefacts of your settings.

PRO TIP  Use it when you already know what you are looking for. Once an interview has flagged a concern about a specific subject, searching for that question is faster than scrolling.

GOOD TO KNOW  The three Excel exports are separate — exporting the trait summary does not include question detail. The PDF covers the report as a whole.

PRO TIP  For a report pack: PDF at Summary detail for the front of the pack, and all three Excel exports behind it. The PDF is what people read; the workbooks are what you turn to when someone challenges a figure in the meeting.

PRO TIP  Turn Include additional traits on when the report is going to anyone reviewing framework coverage. Additional Traits are where interviewers recorded findings the question set did not ask about, and they are invisible in a summary that omits them.

HEADS UP  A section's Download Excel is disabled while its set points are invalid. If the button will not respond, check the High and Low values in that section rather than the others.

Message

What it means

No Results available

The report as a whole returned nothing.

No Results available for this activity

Shown within a section that has no data.

HEADS UP  A section can be empty while others have data. Trait and attribute summaries depend on questions being classified against the ISF — if those sections are empty but the question detail is not, the questions lack classification, which is a question-pool matter for an administrator.

HEADS UP  Interviews with blank demographic fields contribute to totals but appear in no breakdown. It cannot be fixed retrospectively without reopening every response.

PRO TIP  The report is only as good as the response records behind it. An interview written up as "some concerns raised" with no rating and no themes is invisible here.

GOOD TO KNOW  Focus group responses feed this report alongside interviews. Both are analysed together.

What you see

What it means

Reports group missing from the activity

You have no Reports read access.

No Results available

No interview or focus group responses recorded yet.

Trait or attribute section empty, questions populated

The questions are not classified against the ISF. Ask an administrator.

Download Excel disabled

That section's High or Low set point is invalid.

Your figures differ from a colleague's

Different set points. Agree and record them.

No departmental or site breakdown

Demographic fields were left blank on the responses.

An interview is missing from the report

Its response has not been submitted.

Additional Traits missing from the PDF

The Include additional traits option was not ticked.

Interview and survey results look inconsistent

Check you used the same set points on both reports.