Themes Report

HEADS UP  This report is built entirely from the theme tagging you did by hand. Comments that were never themed appear nowhere in it. If the report looks thin, the coding is incomplete — see Survey Responses.

Column

What it holds

Trait

The ISF Trait the comment relates to.

Demographic columns

One column per demographic question your survey asked.

Comment

What the respondent actually wrote.

GOOD TO KNOW  The demographic columns are built from the demographic questions your survey contained. A survey that asked none produces a table with just trait and comment.

PRO TIP  Read down the Comment column first, then look across at the demographics. A theme where every comment comes from one department is a local problem; the same theme spread across every department is a systemic one — and the comments read identically either way.

PRO TIP  This is where you find quotable evidence. When a recommendation needs supporting wording, expand the relevant theme and take the comment verbatim. The recommendation Search for Evidence tool pulls the same survey comments in directly — use this report to read the theme as a whole, and the search to attach specific lines.

GOOD TO KNOW  Excel is the only export here, and exports are per theme — there is no single download covering all of them.

PRO TIP  Export the two or three themes your recommendations rest on, rather than all of them.

HEADS UP  An empty Themes Report is almost never a fault in the report. Open Survey → Responses and check whether comments have ratings and themes against them.

If you…

The report…

Theme every comment consistently

Groups all the evidence on a subject together, with demographics attached.

Theme some comments and skip others

Shows a partial picture that reads as complete — the most dangerous outcome.

Use a different theme for the same idea each time

Splits one finding across several thin themes, so none looks significant.

Tag everything with one broad theme

Produces a single enormous section that tells a reader nothing.

HEADS UP  Partial coding is worse than none. A report showing forty comments under a theme looks authoritative whether or not another sixty were left untagged.

PRO TIP  Theme observations and interview answers with the same themes you use for survey comments. Consistency across all three is what lets this report — and the evidence search — show a finding supported from several directions.

What you see

What it means

Reports group missing from the activity

You have no Reports read access.

No Results available for this activity

Comments have not been themed, none were left, or no themes exist.

Report looks thinner than expected

Coding is incomplete. Check Survey → Responses.

No demographic columns

The survey asked no demographic questions.

A theme is missing

No comment was tagged with it.

One theme contains almost everything

Over-broad tagging. Consider consolidating and re-coding.

The same finding split across several themes

Inconsistent tagging. An administrator can consolidate the themes.

No single export for all themes

Correct — exports are per theme.